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What can we help you with?

What is Via WRTA?

Via WRTA is an on-demand, dynamically routed, mobile-app powered service in partnership with the WRTA. The service is open to all residents, workers, and visitors in the Westborough Community. Riders can request pickups and dropoffs anywhere in the distinct service area. Using the Via app for iPhone or Android, you can select your pick up and drop off, and we’ll do the rest. You can also call +1 508-388-6620 and a member of our team can book a ride on your behalf.

When and where does Via WRTA operate?

Westborough: 7am- 7pm- Monday to Friday

The service zone is illustrated in the map below

20200831_WRTA_zonemap_2x.png

Who is driving my Via WRTA ride?

You are our most precious cargo, and we take safety very seriously. When you book a ride, we connect you with a vehicle operated by a trained and experienced driver who is covered by the required insurance. All driver partners undergo thorough background checks before driving on the Via WRTA platform.

But the necessary insurance and licensing are no-brainers. We expect more! We want all Via WRTA drivers to be downright amazing, so don’t forget to leave feedback for your driver after each ride – you’ll help us make sure only the best drivers get to drive for Via WRTA.

What platform(s) is the app available on?

Download the Via app to access Via WRTA. The Via app is available for both iPhone and Android. It’s free to download, so get riding today!

How many people will I share with?

The number of passengers you will share a ride with varies depending on who’s headed in the same direction at the same time and the make and model of the vehicle picking you up! Please note, we are currently limiting capacity of the vehicles to maximize safety of drivers & passengers.

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