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What can we help you with?

Do I qualify for the service?

Via WRTA is open to all residents, commuters, and students in Westborough. Children under the age of 13 must be accompanied by a parent or guardian to ride with Via WRTA. Minors between the ages of 13 and 18 can have their own member accounts and ride with Via WRTA unaccompanied, but they must have consent from their parent or guardian.

Do I qualify for a discount?

Rides will be free at launch! After the first month, one ride will be $2. If you refer a friend, you will receive $4 in ride credit (2 free rides) once your friend takes their first ride!

How do I get the app?

To access Via WRTA, download the Via app! The Via app is currently available for iPhone and Android devices. You can download the app here for iPhone and here for Android. The app is available in the App Store and Google Play Store.

How do I create a Via account?

If this is your first time using the app, you'll need to press "Sign Up" and create an account before you can log in and book a ride.

Step One: Click on the "Sign Up" button in the home screen of the app. 


Step Two: Enter the requested information on the first page of this screen. You can even add a photo if you like!


Step Three: Click Next to move to the second page. Select your billing method.

Currently, all rides are free!


You can sign up with a debit/credit card or prepaid card or you can simply click on “Via is currently Free! “ and sign up. 

If you have one, click on “Redeem your promo code”


Enter promo code

If you do not have a smartphone, please call +1 508-388-6620 and one of our member service representatives can help.


Can't find what you're looking for?

Contact Via Support