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What is NRT OnDemand?

NRT OnDemand is an on-demand, dynamically routed, mobile-app powered shuttle service in partnership with Niagara Region Transit. The service is open to all residents, workers, and visitors of the Niagara Region. Riders can request pickups and dropoffs anywhere in the distinct service areas. Using the NRT OnDemand app for iPhone or Android, you can select your pick up and drop off, and we’ll do the rest. You can also call +1 (289) 302-2172 and a member of our team can book a ride on your behalf.

When and where does NRT OnDemand operate?

The service operates from 7am to 10pm Mon-Sat in the West Niagara Region. 

The service zone is illustrated in the map below:

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Who is driving my NRT OnDemand?

You are our most precious cargo, and we take safety very seriously. When you book a ride, we connect you with a vehicle operated by a trained and experienced driver who is covered by the required insurance. All Driver Partners undergo thorough background checks before driving on the NRT OnDemand platform.

But the necessary insurance and licensing are no-brainers. We expect more! We want all NRT OnDemand Driver Partners to be downright amazing, so don’t forget to leave feedback for your driver after each ride – you’ll help us make sure only the best drivers get to drive for NRT OnDemand.

What platform(s) is the app available on?

Download the NRT OnDemand app to access the service. The NRT OnDemand app is available for both iPhone and Android. It’s free to download, so get riding today!

How many people will I share with?

The number of passengers you will share a ride with varies depending on who’s headed in the same direction at the same time and the make and model of the vehicle picking you up!

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