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What can we help you with?

What is Via Jersey City?

Via Jersey City is an on-demand, dynamically routed, mobile-app powered shuttle service in partnership with Jersey City, NJ. The service is open to all residents, workers, and visitors to Jersey City, and will get you from Point A to Point B anywhere in the service zone (rides that begin and end in the Downtown/Journal Square area are restricted).

Where does Via Jersey City operate?

Via operates in Jersey City, NJ


When is Via Jersey City’s service available?

Service hours in Jersey City are as follows:

Monday-Friday: 6am-10pm ET

Saturday: 8am-10pm ET

Who is the service available to in Jersey City?

Via Jersey City is available to all residents, workers, and visitors to Jersey City.

Is wheelchair service available?

Yes! If you require wheelchair service, follow these steps:

    • Go to your app menu.
    • Tap on your name to go to your Account Details.
    • Toggle on ‘Wheelchair accessibility.’ That way, Via Jersey City will book you in a wheelchair accessible vehicle moving forward. You only need to do this once.

If you’d prefer to request your rides over the phone, you can call us at  201 514 6637 and let us know that you need a wheelchair accessible vehicle for all future ride bookings.


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Contact Via Support