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What can we help you with?

What is Via?

Via is an on-demand, dynamically routed, mobile-app powered shuttle service operating in partnership with the Utah Transit Authority. The partnership service is called UTA On Demand by Via. It is open to anyone traveling in the service area in southern Salt Lake County. Riders can request pickups and dropoffs anywhere in the service area.

Where does Via operate?

Via operates in southern Salt Lake County as shown in the map below:

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When is Via’s service available?

Service hours are: 

  • Monday-Friday:  6am - 9pm
  • The service does not operate on Saturdays or Sundays
  • Via provides Live Support: Monday-Friday from 5am - 10pm

 

 

Who can use Via?

Via is available to anyone (all residents, workers, and visitors) traveling in the southern Salt Lake County service area.

Is wheelchair service available?

Yes! If you require wheelchair service, follow these steps:

  • Go to your app menu.
  • Tap on your name to go to your Account Details.
  • Toggle on ‘Wheelchair accessibility.’ That way, Via will book you in a wheelchair accessible vehicle moving forward. You only need to do this once. 

If you’d prefer to request your rides over the phone, you can call us at (385) 217-8191 and let us know that you need a wheelchair accessible vehicle for all future ride bookings.

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