- I am a wheelchair passenger. Do you have vehicles that can accommodate me?
- Can service animals or pets ride with me?
- The Four Rules of Via
- Can my child ride with Via?
- Can I smoke or use an electronic cigarette in my Via?
- Can I eat in the vehicle?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while in a Via?
- Zero Tolerance Policy
- Anti-Discrimination Policy
Nevada TNC Policies
To report a concern or problem with a TNC trip, you may email Via Support or reply to your receipt. You may also register a complaint or concern with the Nevada Transportation Authority (“NTA”) submitting it online at http://nta.nv.gov/Forms/Complaints or by mailing it to either of the NTA’s office locations:
-3300 W. Sahara Ave, Ste 200, Las Vegas, NY 89102
-1755 E. Plumb Lane, Ste 229, Reno, NV 89502
- I am a wheelchair passenger. Do you have vehicles that can accommodate me?
- Can service animals or pets ride with me?
- The Four Rules of Via
- Can my child ride with Via?
- Can I smoke or use an electronic cigarette in my Via?
- Can I eat in the vehicle?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while in a Via?
- Zero Tolerance Policy
- Anti-Discrimination Policy
Nevada TNC Policies
To report a concern or problem with a TNC trip, you may email Via Support or reply to your receipt. You may also register a complaint or concern with the Nevada Transportation Authority (“NTA”) submitting it online at http://nta.nv.gov/Forms/Complaints or by mailing it to either of the NTA’s office locations:
-3300 W. Sahara Ave, Ste 200, Las Vegas, NY 89102
-1755 E. Plumb Lane, Ste 229, Reno, NV 89502
