
- What safety protocols has Via implemented?
- Do I have to wear a mask to take a Via?
- Are shared rides available in my city?
- How can I report concerns about COVID-19 protocol in my ride?
- What's Via's policy regarding in-vehicle partitions?
- How is Via handling contact tracing?
- Are drivers required to wear masks?
- Is there hand sanitizer in vehicle?
- What is the policy regarding open windows?
What safety protocols has Via implemented?
At Via, we're more focused than ever on making your next ride as safe and worry-free as possible. Here are a few of the important safety measures we’ve put in place:
Capacity is key: We're limiting vehicle capacity in accordance with local guidelines.
Mask up: We ask that riders and drivers wear a mask or face covering while on board.
Squeaky clean: We’re making EPA-approved cleaning supplies available to drivers for frequent wipedowns of the entire interior, with extra focus on surfaces we all touch. We’re also helping install plastic partitions between drivers and riders.
Feeling good: Before you book, confirm you’re not exhibiting COVID-19 like symptoms with our in-app Wellness Check. Our drivers all do the same.
- What safety protocols has Via implemented?
- Do I have to wear a mask to take a Via?
- Are shared rides available in my city?
- How can I report concerns about COVID-19 protocol in my ride?
- What's Via's policy regarding in-vehicle partitions?
- How is Via handling contact tracing?
- Are drivers required to wear masks?
- Is there hand sanitizer in vehicle?
- What is the policy regarding open windows?
What safety protocols has Via implemented?
At Via, we're more focused than ever on making your next ride as safe and worry-free as possible. Here are a few of the important safety measures we’ve put in place:
Capacity is key: We're limiting vehicle capacity in accordance with local guidelines.
Mask up: We ask that riders and drivers wear a mask or face covering while on board.
Squeaky clean: We’re making EPA-approved cleaning supplies available to drivers for frequent wipedowns of the entire interior, with extra focus on surfaces we all touch. We’re also helping install plastic partitions between drivers and riders.
Feeling good: Before you book, confirm you’re not exhibiting COVID-19 like symptoms with our in-app Wellness Check. Our drivers all do the same.