- What safety protocols has Via implemented?
- Do I have to wear a mask to take a Via?
- Are shared rides available in my city?
- How can I report concerns about COVID-19 protocol in my ride?
- How many people are allowed per vehicle?
- What's Via's policy regarding in-vehicle partitions?
- How is Via handling contact tracing?
- Are drivers required to wear masks?
- What is the policy regarding open windows?
How is Via handling contact tracing?
Via is no longer providing rides in Washington, DC. If you have any questions, please see our FAQ page here.
A big part of safety during these times is knowing when you’ve been exposed so that you can responsibly help stop the spread. If a local health department contacts us regarding an individual who has tested positive, we will work to provide them with the appropriate information for the purpose of aiding contact tracing efforts and in accordance with our Privacy Policy.
- What safety protocols has Via implemented?
- Do I have to wear a mask to take a Via?
- Are shared rides available in my city?
- How can I report concerns about COVID-19 protocol in my ride?
- How many people are allowed per vehicle?
- What's Via's policy regarding in-vehicle partitions?
- How is Via handling contact tracing?
- Are drivers required to wear masks?
- What is the policy regarding open windows?
How is Via handling contact tracing?
Via is no longer providing rides in Washington, DC. If you have any questions, please see our FAQ page here.
A big part of safety during these times is knowing when you’ve been exposed so that you can responsibly help stop the spread. If a local health department contacts us regarding an individual who has tested positive, we will work to provide them with the appropriate information for the purpose of aiding contact tracing efforts and in accordance with our Privacy Policy.
