
- What safety protocols has Via implemented?
- Do I have to wear a mask to take a Via?
- Are shared rides available in my city?
- How can I report concerns about COVID-19 protocol in my ride?
- How many people are allowed per vehicle?
- What's Via's policy regarding in-vehicle partitions?
- How is Via handling contact tracing?
- Are drivers required to wear masks?
- What is the policy regarding open windows?
Are drivers required to wear masks?
Via is no longer providing rides in Washington, DC. If you have any questions, please see our FAQ page here.
Yep. Please let us know if your driver wasn't wearing one.
COVID-19
- What safety protocols has Via implemented?
- Do I have to wear a mask to take a Via?
- Are shared rides available in my city?
- How can I report concerns about COVID-19 protocol in my ride?
- How many people are allowed per vehicle?
- What's Via's policy regarding in-vehicle partitions?
- How is Via handling contact tracing?
- Are drivers required to wear masks?
- What is the policy regarding open windows?
Are drivers required to wear masks?
Via is no longer providing rides in Washington, DC. If you have any questions, please see our FAQ page here.
Yep. Please let us know if your driver wasn't wearing one.