- What safety protocols has Via implemented?
- Do I have to wear a mask to take a Via?
- Are shared rides available in NYC?
- How can I report concerns about COVID-19 protocol in my ride?
- How many people are allowed per vehicle?
- What's Via's policy regarding in-vehicle partitions?
- How is Via handling contact tracing?
- Are drivers required to wear masks?
- What is the policy regarding open windows?
What's Via's policy regarding in-vehicle partitions?
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
While physical partitions in-vehicle are not mandated in NYC, we're helping drivers to install them wherever possible.
COVID-19
- What safety protocols has Via implemented?
- Do I have to wear a mask to take a Via?
- Are shared rides available in NYC?
- How can I report concerns about COVID-19 protocol in my ride?
- How many people are allowed per vehicle?
- What's Via's policy regarding in-vehicle partitions?
- How is Via handling contact tracing?
- Are drivers required to wear masks?
- What is the policy regarding open windows?
What's Via's policy regarding in-vehicle partitions?
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
While physical partitions in-vehicle are not mandated in NYC, we're helping drivers to install them wherever possible.
