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Popular help topics: lost & found, billing issues, account access

My phone died! Is my ride canceled?

Nope! You just won’t be able to receive notifications when your ride arrives, so you’ll have to be ready and waiting near your pickup. You may also want to text Via Live Support to request an ETA for your vehicle.

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Common Questions

My phone died! Is my ride canceled?

Nope! You just won’t be able to receive notifications when your ride arrives, so you’ll have to be ready and waiting near your pickup. You may also want to text Via Live Support to request an ETA for your vehicle.

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