My ride doesn't meet the requirements. What can I do?
If either your pickup or drop-off is supposed to be a campus building, check the address again. You should also check out the university shuttle routes if you haven’t yet – they are designed to stop in the most popular areas students travel to and from. You may have to use a combination of a Safe Ride and a shuttle to get where you're going.
Getting Started
- How do I get the Via app?
- How do I create a Via account?
- What are the requirements to get a ride?
- My ride doesn't meet the requirements. What can I do?
My ride doesn't meet the requirements. What can I do?
If either your pickup or drop-off is supposed to be a campus building, check the address again. You should also check out the university shuttle routes if you haven’t yet – they are designed to stop in the most popular areas students travel to and from. You may have to use a combination of a Safe Ride and a shuttle to get where you're going.
