- What safety protocols has Via implemented?
- Do I have to wear a mask to take a Via?
- Are shared rides available in NYC?
- How can I report concerns about COVID-19 protocol in my ride?
- How many people are allowed per vehicle?
- What's Via's policy regarding in-vehicle partitions?
- How is Via handling contact tracing?
- Are drivers required to wear masks?
- What is the policy regarding open windows?
What is the policy regarding open windows?
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
Keeping the windows open isn't required but you're welcome to crank them down and add some extra airflow. Drivers know to do the same.
COVID-19
- What safety protocols has Via implemented?
- Do I have to wear a mask to take a Via?
- Are shared rides available in NYC?
- How can I report concerns about COVID-19 protocol in my ride?
- How many people are allowed per vehicle?
- What's Via's policy regarding in-vehicle partitions?
- How is Via handling contact tracing?
- Are drivers required to wear masks?
- What is the policy regarding open windows?
What is the policy regarding open windows?
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
Keeping the windows open isn't required but you're welcome to crank them down and add some extra airflow. Drivers know to do the same.
