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Via does not tolerate discrimination of any kind against our riders or driver partners. This includes discrimination on the basis of race, color, national origin, religious belief or affiliation, gender, sex, sexual identity or orientation, age, veteran status, any physical, mental or other disability (actual or perceived), or any passenger’s points of departure and destination. Additionally, Via does not tolerate discrimination of any kind against service animals. Riders or driver partners who violate Via’s anti-discrimination policies may immediately lose access to the Via platform. If you believe that you have been subject to discrimination by a Via rider or driver partner, please provide feedback in the review function of the Via App, send a chat by clicking "Get Help" here, or email us here.