- What is the NRT OnDemand Pass?
- How do I book a ride?
- What are the points of interest in the app?
- Where do I wait for my ride?
- How do I know when my vehicle will arrive?
- How much does a ride cost?
- Can I bring my friends and family with me in a NRT OnDemand vehicle?
- What do NRT OnDemand vehicles look like?
- How do I know which car is mine?
- I don't have a smartphone. Can I still create an account?
How do I know which car is mine?
When you book your vehicle, we'll list the information about the car coming to pick you up directly in the ride screen. This will include the license plate number as well as the make and model of car.
When the vehicle is approaching, we'll send you a quick reminder text with this information (as well as the pickup spot). Once the vehicle has arrived, you'll receive another text and a "Your van is here" notice in your app.
- What is the NRT OnDemand Pass?
- How do I book a ride?
- What are the points of interest in the app?
- Where do I wait for my ride?
- How do I know when my vehicle will arrive?
- How much does a ride cost?
- Can I bring my friends and family with me in a NRT OnDemand vehicle?
- What do NRT OnDemand vehicles look like?
- How do I know which car is mine?
- I don't have a smartphone. Can I still create an account?
How do I know which car is mine?
When you book your vehicle, we'll list the information about the car coming to pick you up directly in the ride screen. This will include the license plate number as well as the make and model of car.
When the vehicle is approaching, we'll send you a quick reminder text with this information (as well as the pickup spot). Once the vehicle has arrived, you'll receive another text and a "Your van is here" notice in your app.
