- What is the NRT OnDemand Pass?
- How do I book a ride?
- What are the points of interest in the app?
- Where do I wait for my ride?
- How do I know when my vehicle will arrive?
- How much does a ride cost?
- Can I bring my friends and family with me in a NRT OnDemand vehicle?
- What do NRT OnDemand vehicles look like?
- How do I know which car is mine?
- I don't have a smartphone. Can I still create an account?
What is the NRT OnDemand Pass?
The NRT OnDemand Pass is especially designed for our most loyal commuters and makes NRT OnDemand more affordable than ever. To purchase a pass, just open your app "Menu" and head to the section labeled "NRT OnDemand Pass."
This page will open and you will see the four different pass options available:
A closer look at these passes:
- 10-Ride Local Pass: 10 free local rides. A local ride is defined by a trip that doesn’t cross a municipal boundary. If you decide to take a regional trip that crosses municipal boundaries with a 10-Ride Local Pass you will pay $3 for the price difference between local and regional trips.
- 10-Ride Regional Pass: 10 free rides to anywhere within the NRT OnDemand Service Zone.
- Monthly Local Pass: Free local rides for one month. A local ride is defined by a trip that doesn’t cross a municipal boundary. If you decide to take a regional trip that crosses municipal boundaries with a Monthly Local Pass you will pay $3 for the price difference between local and regional trips.
- Monthly Regional Pass: Ride for free for one month. You get unlimited rides anywhere you want within the NRT OnDemand service zone.
Some things to remember:
The NRT OnDemand Pass is activated when you take your first ride
Additional fees apply for +1s (additional passengers)
Cancellations and No Shows are charged at $1.5 each
**Terms & Conditions: The NRT OnDemand Pass is activated at the time you take your first ride, not at time of purchase, except when an election has been made to auto-renew a NRT OnDemand Pass, in which case activation of the new NRT OnDemand Pass will occur at the time of the expiration of the previously purchased pass. Each NRT OnDemand Pass expires at the end of the stated validity period, to the minute of the activation time. Each individually purchased pass is limited to a single user, account, and device (i.e., multiple people cannot share a single pass). NRT OnDemand Pass holders are prohibited from booking a ride on behalf of another person or party, and must be present in all bookings made with their NRT OnDemand Pass. NRT OnDemand reserves the right to deactivate any pass it determines to be used in violation of these terms, with immediate effect, and without refunds. An NRT OnDemand Pass holder may book rides for his or her +1's, though additional fees apply. The NRT OnDemand Pass cannot be combined with other offers or promotions. Charges for cancellations and no-show fees will apply. Available while supplies last. NRT OnDemand reserves the right to cancel this offer or modify its terms at any time. NRT OnDemand does not guarantee the availability of rides.
Reminder: Your NRT OnDemand Pass will auto-renew by default. Once you've purchased a pass, you can adjust this by heading to "Menu" - "NRT OnDemand Pass" and clicking the small green arrow at the bottom of the screen that says “Auto renew is activated.” You can then turn auto-renew on or off for the NRT OnDemand Pass.
- What is the NRT OnDemand Pass?
- How do I book a ride?
- What are the points of interest in the app?
- Where do I wait for my ride?
- How do I know when my vehicle will arrive?
- How much does a ride cost?
- Can I bring my friends and family with me in a NRT OnDemand vehicle?
- What do NRT OnDemand vehicles look like?
- How do I know which car is mine?
- I don't have a smartphone. Can I still create an account?
What is the NRT OnDemand Pass?
The NRT OnDemand Pass is especially designed for our most loyal commuters and makes NRT OnDemand more affordable than ever. To purchase a pass, just open your app "Menu" and head to the section labeled "NRT OnDemand Pass."
This page will open and you will see the four different pass options available:
A closer look at these passes:
- 10-Ride Local Pass: 10 free local rides. A local ride is defined by a trip that doesn’t cross a municipal boundary. If you decide to take a regional trip that crosses municipal boundaries with a 10-Ride Local Pass you will pay $3 for the price difference between local and regional trips.
- 10-Ride Regional Pass: 10 free rides to anywhere within the NRT OnDemand Service Zone.
- Monthly Local Pass: Free local rides for one month. A local ride is defined by a trip that doesn’t cross a municipal boundary. If you decide to take a regional trip that crosses municipal boundaries with a Monthly Local Pass you will pay $3 for the price difference between local and regional trips.
- Monthly Regional Pass: Ride for free for one month. You get unlimited rides anywhere you want within the NRT OnDemand service zone.
Some things to remember:
The NRT OnDemand Pass is activated when you take your first ride
Additional fees apply for +1s (additional passengers)
Cancellations and No Shows are charged at $1.5 each
**Terms & Conditions: The NRT OnDemand Pass is activated at the time you take your first ride, not at time of purchase, except when an election has been made to auto-renew a NRT OnDemand Pass, in which case activation of the new NRT OnDemand Pass will occur at the time of the expiration of the previously purchased pass. Each NRT OnDemand Pass expires at the end of the stated validity period, to the minute of the activation time. Each individually purchased pass is limited to a single user, account, and device (i.e., multiple people cannot share a single pass). NRT OnDemand Pass holders are prohibited from booking a ride on behalf of another person or party, and must be present in all bookings made with their NRT OnDemand Pass. NRT OnDemand reserves the right to deactivate any pass it determines to be used in violation of these terms, with immediate effect, and without refunds. An NRT OnDemand Pass holder may book rides for his or her +1's, though additional fees apply. The NRT OnDemand Pass cannot be combined with other offers or promotions. Charges for cancellations and no-show fees will apply. Available while supplies last. NRT OnDemand reserves the right to cancel this offer or modify its terms at any time. NRT OnDemand does not guarantee the availability of rides.
Reminder: Your NRT OnDemand Pass will auto-renew by default. Once you've purchased a pass, you can adjust this by heading to "Menu" - "NRT OnDemand Pass" and clicking the small green arrow at the bottom of the screen that says “Auto renew is activated.” You can then turn auto-renew on or off for the NRT OnDemand Pass.
