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How do I create an account with NRT OnDemand?

If this is your first time using the app, you'll need to press "Sign Up" and create an account before you can log in and book a ride.

Step One: Click on the "Sign Up" button in the home screen of the app. 

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Step Two: Enter the requested information on the first page of this screen. You can even add a photo if you like!

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Step Three: Click Next to move to the second page. Select your billing method.

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You can sign up with a debit/credit card, prepaid card or with Google/Apple Pay. If you are a university student with an eligible U-Pass you can select this as your desired payment method. If you are transferring from transit to an NRT OnDemand van you can use a transfer pass to pay for your NRT OnDemand ride. Remember to ask your bus driver to give you an eligible transit pass before you hop off the bus. NRT OnDemand drivers will be checking once you board a van.

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If you have one, click on “Redeem your promo code”

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Enter promo code

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If you do not have a smartphone, please call +1 (289) 302-2172 and one of our member service representatives can help.

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Getting Started

How do I create an account with NRT OnDemand?

If this is your first time using the app, you'll need to press "Sign Up" and create an account before you can log in and book a ride.

Step One: Click on the "Sign Up" button in the home screen of the app. 

Image_from_iOS__13_.png

Step Two: Enter the requested information on the first page of this screen. You can even add a photo if you like!

Image_from_iOS__14_.png

Step Three: Click Next to move to the second page. Select your billing method.

Image_from_iOS__16_.png

You can sign up with a debit/credit card, prepaid card or with Google/Apple Pay. If you are a university student with an eligible U-Pass you can select this as your desired payment method. If you are transferring from transit to an NRT OnDemand van you can use a transfer pass to pay for your NRT OnDemand ride. Remember to ask your bus driver to give you an eligible transit pass before you hop off the bus. NRT OnDemand drivers will be checking once you board a van.

Image_from_iOS__15_.png

If you have one, click on “Redeem your promo code”

Image_from_iOS__18_.png

Enter promo code

Image_from_iOS__17_.png

If you do not have a smartphone, please call +1 (289) 302-2172 and one of our member service representatives can help.

Was this article helpful?
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