- What insurance does the company have?
- Can service animals or pets ride with me?
- Can my child ride in NRT OnDemand vehicle?
- Can I smoke or use an electronic cigarette in my vehicle?
- Can I eat in the vehicle?
- What is the no show fee on my account?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while in a NRT OnDemand vehicle?
- Can I bring luggage/personal items in my vehicle?
- Zero Tolerance Policy
What is the no show fee on my account?
NRT OnDemand is a shared service, so to keep things fair to the members already on board, our Driver Partners will wait about 4 minutes for each rider. At that point, we'll try to get in touch with you, but if after 4 minutes you're not at the vehicle, we'll have to move on and you may be assessed a $1.50 "No Show" fee.
NRT OnDemand Policies
- What insurance does the company have?
- Can service animals or pets ride with me?
- Can my child ride in NRT OnDemand vehicle?
- Can I smoke or use an electronic cigarette in my vehicle?
- Can I eat in the vehicle?
- What is the no show fee on my account?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while in a NRT OnDemand vehicle?
- Can I bring luggage/personal items in my vehicle?
- Zero Tolerance Policy
What is the no show fee on my account?
NRT OnDemand is a shared service, so to keep things fair to the members already on board, our Driver Partners will wait about 4 minutes for each rider. At that point, we'll try to get in touch with you, but if after 4 minutes you're not at the vehicle, we'll have to move on and you may be assessed a $1.50 "No Show" fee.
