- Can service animals or pets RIDE with me?
- Can I smoke or use an electronic cigarette in my vehicle?
- Can I eat in the vehicle?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while on a Ride?
- Can I bring luggage/personal items in my vehicle?
- What if I am traveling with medical equipment?
- What if I am traveling with medical instruments?
- Anti-Discrimination Policy
- Zero Tolerance Policy
What if I am traveling with medical equipment?
If you are traveling with large pieces of medical equipment, please let one of our Live Support Team members know at the time of booking by calling 252-595-5357. We can accommodate almost all medical devices and walkers, but let us know if it’s anything extremely large or sensitive!
Ride Policies
- Can service animals or pets RIDE with me?
- Can I smoke or use an electronic cigarette in my vehicle?
- Can I eat in the vehicle?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while on a Ride?
- Can I bring luggage/personal items in my vehicle?
- What if I am traveling with medical equipment?
- What if I am traveling with medical instruments?
- Anti-Discrimination Policy
- Zero Tolerance Policy
What if I am traveling with medical equipment?
If you are traveling with large pieces of medical equipment, please let one of our Live Support Team members know at the time of booking by calling 252-595-5357. We can accommodate almost all medical devices and walkers, but let us know if it’s anything extremely large or sensitive!
