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Popular help topics: lost & found, billing issues, account access

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What does the service look like in the Via app?
Can I check my bus status on Via app?
How do I book a ride?
What are the points of interest in the app?
Where do I wait for my ride?
How do I know when my vehicle will arrive?
How much does a ride cost?
Can I bring my friends and family with me in a Via Vehicle?
What do Via vehicles look like?
How do I know which car is mine?

How do I use my ride credit?

Ride credit can be used to pay for rides. You can always select the “Ride Credit” menu option to see how much value you still have in your account or you can ask one of our Live Support Agents when booking.

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What does the service look like in the Via app?
Can I check my bus status on Via app?
How do I book a ride?
What are the points of interest in the app?
Where do I wait for my ride?
How do I know when my vehicle will arrive?
How much does a ride cost?
Can I bring my friends and family with me in a Via Vehicle?
What do Via vehicles look like?
How do I know which car is mine?

How do I use my ride credit?

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What can we help you with?

How do I use my ride credit?

How do I use my ride credit?

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