- Can service animals or pets ride with me?
- Can I smoke or use an electronic cigarette in my vehicle?
- Can I eat in the vehicle?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while in a Via vehicle?
- Can I bring luggage/personal items in my vehicle?
- What if I am traveling with medical equipment?
- What if I am traveling with medical instruments?
- Zero Tolerance Policy
- Anti-Discrimination Policy
Can I bring luggage/personal items in my vehicle?
Your vehicle is a shared space, and as such we ask everyone to limit any personal items to a single piece of luggage or a reasonably sized bag. Think of it this way - if the passenger who showed up before you had the same sized item and the car was at full capacity, would your item fit as well? If the answer is no, then we can't guarantee we'll be able to take you and your bag on board.
- Can service animals or pets ride with me?
- Can I smoke or use an electronic cigarette in my vehicle?
- Can I eat in the vehicle?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while in a Via vehicle?
- Can I bring luggage/personal items in my vehicle?
- What if I am traveling with medical equipment?
- What if I am traveling with medical instruments?
- Zero Tolerance Policy
- Anti-Discrimination Policy
Can I bring luggage/personal items in my vehicle?
Your vehicle is a shared space, and as such we ask everyone to limit any personal items to a single piece of luggage or a reasonably sized bag. Think of it this way - if the passenger who showed up before you had the same sized item and the car was at full capacity, would your item fit as well? If the answer is no, then we can't guarantee we'll be able to take you and your bag on board.
