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What can we help you with?

How do I create a Via account?

If this is your first time using the app, you'll need to press "Sign Up" and create an account before you can log in and book a ride.

Step One: Click on the "Sign Up" button in the home screen of the app.

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Step Two: Enter the requested information on the first page of this screen. You can even add a photo if you like!

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Step Three: Click Next to move to the second page. Select your billing method.

Currently all rides are free!

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You can sign up with a debit/credit card or prepaid card or you can simply click on “Via is currently Free! “ and sign up.

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If you have one, click on “Redeem your promo code”

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Enter promo code

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If you do not have a smartphone, please call (636) 251-3328 and one of our member service representatives can help.

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Getting Started

How do I create a Via account?

If this is your first time using the app, you'll need to press "Sign Up" and create an account before you can log in and book a ride.

Step One: Click on the "Sign Up" button in the home screen of the app.

image__10_.png 

Step Two: Enter the requested information on the first page of this screen. You can even add a photo if you like!

image__11_.png

Step Three: Click Next to move to the second page. Select your billing method.

Currently all rides are free!

image__12_.png

You can sign up with a debit/credit card or prepaid card or you can simply click on “Via is currently Free! “ and sign up.

image__13_.png

If you have one, click on “Redeem your promo code”

image__14_.png

Enter promo code

image__15_.png

If you do not have a smartphone, please call (636) 251-3328 and one of our member service representatives can help.

Was this article helpful?
Support

Can't find what you're looking for?

Contact Via Support