- How do I book a vaccine ride?
- How do I book a ride?
- What are the points of interest in the app?
- Where do I wait for my ride?
- How do I know when my vehicle will arrive?
- How much does a ride cost?
- Can I bring my friends and family with me in a Via Metro STL vehicle?
- What do Via Metro STL vehicles look like?
- How do I know which car is mine?
- I don't have a smartphone. Can I still create an account?
I am a wheelchair passenger. Do you have vehicles that can accommodate me?
Through August 2020, Metro St. Louis will be providing wheelchair accessible rides. Please contact STL Metro at [INSERT NUMBER]. Via will provide wheelchair accessible rides starting in September 2020. Please check back soon for more information.
Come September, if you need a wheelchair accessible vehicle, please make sure to toggle on the "Wheelchair Accessible" option in your account profile. If you don't have a smartphone and require assistance with creating your account, you can let our Live Support team know you need a wheelchair accessible vehicle at that time. You will then be matched with a wheelchair accessible vehicle for your ride.
- How do I book a vaccine ride?
- How do I book a ride?
- What are the points of interest in the app?
- Where do I wait for my ride?
- How do I know when my vehicle will arrive?
- How much does a ride cost?
- Can I bring my friends and family with me in a Via Metro STL vehicle?
- What do Via Metro STL vehicles look like?
- How do I know which car is mine?
- I don't have a smartphone. Can I still create an account?
I am a wheelchair passenger. Do you have vehicles that can accommodate me?
Through August 2020, Metro St. Louis will be providing wheelchair accessible rides. Please contact STL Metro at [INSERT NUMBER]. Via will provide wheelchair accessible rides starting in September 2020. Please check back soon for more information.
Come September, if you need a wheelchair accessible vehicle, please make sure to toggle on the "Wheelchair Accessible" option in your account profile. If you don't have a smartphone and require assistance with creating your account, you can let our Live Support team know you need a wheelchair accessible vehicle at that time. You will then be matched with a wheelchair accessible vehicle for your ride.
