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Popular help topics: lost & found, billing issues, account access

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How do I book a vaccine ride?
How do I book a ride?
What are the points of interest in the app?
Where do I wait for my ride?
How do I know when my vehicle will arrive?
How much does a ride cost?
Can I bring my friends and family with me in a Via Metro STL vehicle?
What do Via Metro STL vehicles look like?
How do I know which car is mine?
I don't have a smartphone. Can I still create an account?

How do I use my ride credit?

You can always select the “Ride Credit” menu option to see how much value you still have in your account or you can ask one of our Live Support Agents when booking.

Was this article helpful?

How do I book a vaccine ride?
How do I book a ride?
What are the points of interest in the app?
Where do I wait for my ride?
How do I know when my vehicle will arrive?
How much does a ride cost?
Can I bring my friends and family with me in a Via Metro STL vehicle?
What do Via Metro STL vehicles look like?
How do I know which car is mine?
I don't have a smartphone. Can I still create an account?

How do I use my ride credit?

You can always select the “Ride Credit” menu option to see how much value you still have in your account or you can ask one of our Live Support Agents when booking.

Was this article helpful?

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What can we help you with?

How do I use my ride credit?

How do I use my ride credit?

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