- How can I check how far away my driver is?
- I put in the wrong destination, is it possible for me to change it while on my ride?
- How do I know which vehicle to look for?
- How do I get in contact with my driver if I can’t find them?
- What should I do if my car was in an accident?
- I left something in my car, how can I get it back?
- How many additional riders can be in my party?
- How much do rides cost?
- How do I pay for my rides?
- What is a ViaPass?
I put in the wrong destination, is it possible for me to change it while on my ride?
Unfortunately, it isn’t possible to change your destination when you’re already on a ride. If you need to change your destination, your driver will have to end your ride and you will have to go back into the app or call us on our booking line to book another ride to the correct destination.
By following the routing, drivers ensure the quality of every passenger’s service.
Riding With Via
- How can I check how far away my driver is?
- I put in the wrong destination, is it possible for me to change it while on my ride?
- How do I know which vehicle to look for?
- How do I get in contact with my driver if I can’t find them?
- What should I do if my car was in an accident?
- I left something in my car, how can I get it back?
- How many additional riders can be in my party?
- How much do rides cost?
- How do I pay for my rides?
- What is a ViaPass?
I put in the wrong destination, is it possible for me to change it while on my ride?
Unfortunately, it isn’t possible to change your destination when you’re already on a ride. If you need to change your destination, your driver will have to end your ride and you will have to go back into the app or call us on our booking line to book another ride to the correct destination.
By following the routing, drivers ensure the quality of every passenger’s service.
