- How can I check how far away my driver is?
- I put in the wrong destination, is it possible for me to change it while on my ride?
- How do I know which vehicle to look for?
- How do I get in contact with my driver if I can’t find them?
- What should I do if my car was in an accident?
- I left something in my car, how can I get it back?
- How many additional riders can be in my party?
- How much do rides cost?
- How do I pay for my rides?
- What is a ViaPass?
How can I check how far away my driver is?
If you don’t have the Via app and you book your vehicle over the phone, the booking agent will let you know your driver’s ETA once the ride is confirmed. If you can’t find your driver or want an updated ETA, give us a call and we can help you get in touch with them.
If you have the Via app, once you’ve requested your ride, you’ll see an image of your vehicle and its current location in the app. The app will also let you know an estimate of how far away the car is from your pickup. You can always go back into the app to see an updated ETA.
- How can I check how far away my driver is?
- I put in the wrong destination, is it possible for me to change it while on my ride?
- How do I know which vehicle to look for?
- How do I get in contact with my driver if I can’t find them?
- What should I do if my car was in an accident?
- I left something in my car, how can I get it back?
- How many additional riders can be in my party?
- How much do rides cost?
- How do I pay for my rides?
- What is a ViaPass?
How can I check how far away my driver is?
If you don’t have the Via app and you book your vehicle over the phone, the booking agent will let you know your driver’s ETA once the ride is confirmed. If you can’t find your driver or want an updated ETA, give us a call and we can help you get in touch with them.
If you have the Via app, once you’ve requested your ride, you’ll see an image of your vehicle and its current location in the app. The app will also let you know an estimate of how far away the car is from your pickup. You can always go back into the app to see an updated ETA.
