- Can service animals or pets ride with me?
- Can my child ride in Birmingham On-Demand vehicle?
- Can I smoke or use an electronic cigarette in my vehicle?
- Can I eat in the vehicle?
- Can I bring luggage/personal items in my vehicle?
- Can I use my phone while in a Birmingham On-Demand vehicle?
- I was charged a cleaning/damage fee - what is this?
- What is the no show fee on my account?
- Zero Tolerance Policy
- Anti-Discrimination Policy
What is the no show fee on my account?
Birmingham On-Demand is a shared service, so to keep things fair to the members already on board, our driver partners will wait about 1 minute for each rider. At that point, we'll try to get in touch with you, but if after two minutes you're not at the vehicle, we'll have to move on and you may be assessed a $0.50 "No Show" fee.
Birmingham On-Demand Policies
- Can service animals or pets ride with me?
- Can my child ride in Birmingham On-Demand vehicle?
- Can I smoke or use an electronic cigarette in my vehicle?
- Can I eat in the vehicle?
- Can I bring luggage/personal items in my vehicle?
- Can I use my phone while in a Birmingham On-Demand vehicle?
- I was charged a cleaning/damage fee - what is this?
- What is the no show fee on my account?
- Zero Tolerance Policy
- Anti-Discrimination Policy
What is the no show fee on my account?
Birmingham On-Demand is a shared service, so to keep things fair to the members already on board, our driver partners will wait about 1 minute for each rider. At that point, we'll try to get in touch with you, but if after two minutes you're not at the vehicle, we'll have to move on and you may be assessed a $0.50 "No Show" fee.
