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Popular help topics: lost & found, billing issues, account access

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How do I book a ride?
What are the points of interest in the app?
Where do I wait for my ride?
How do I know when my vehicle will arrive?
How much does a ride cost?
Can I bring my friends and family with me in a Birmingham On-Demand vehicle?
What do Birmingham On-Demand vehicles look like?
How do I know which car is mine?
I don't have a smartphone. Can I still create an account?
What is the ViaPass?

How do I use my ride credit?

You can always select the “Ride Credit” menu option to see how much value you still have in your account. Ride credit will automatically be applied once you take a ride, and will also be displayed on your receipt!

Was this article helpful?

How do I book a ride?
What are the points of interest in the app?
Where do I wait for my ride?
How do I know when my vehicle will arrive?
How much does a ride cost?
Can I bring my friends and family with me in a Birmingham On-Demand vehicle?
What do Birmingham On-Demand vehicles look like?
How do I know which car is mine?
I don't have a smartphone. Can I still create an account?
What is the ViaPass?

How do I use my ride credit?

Was this article helpful?

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What can we help you with?

How do I use my ride credit?

How do I use my ride credit?

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