- How do I book a ride?
- What are the points of interest in the app?
- Where do I wait for my ride?
- How do I know when my vehicle will arrive?
- How much does a ride cost?
- Can I bring my friends and family with me in a Birmingham On-Demand vehicle?
- What do Birmingham On-Demand vehicles look like?
- How do I know which car is mine?
- I don't have a smartphone. Can I still create an account?
- What is the ViaPass?
I am a wheelchair passenger. Do you have vehicles that can accommodate me?
Yes! If you need a wheelchair accessible vehicle, please make sure to toggle on the "Wheelchair Accessible" option in your account profile. If you don't have a smartphone and require assistance with creating your account, you can let our Live Support team know you need a wheelchair accessible vehicle at that time. You will then be matched with a wheelchair accessible vehicle for your ride.
- How do I book a ride?
- What are the points of interest in the app?
- Where do I wait for my ride?
- How do I know when my vehicle will arrive?
- How much does a ride cost?
- Can I bring my friends and family with me in a Birmingham On-Demand vehicle?
- What do Birmingham On-Demand vehicles look like?
- How do I know which car is mine?
- I don't have a smartphone. Can I still create an account?
- What is the ViaPass?
I am a wheelchair passenger. Do you have vehicles that can accommodate me?
Yes! If you need a wheelchair accessible vehicle, please make sure to toggle on the "Wheelchair Accessible" option in your account profile. If you don't have a smartphone and require assistance with creating your account, you can let our Live Support team know you need a wheelchair accessible vehicle at that time. You will then be matched with a wheelchair accessible vehicle for your ride.
