- How do I book a ride?
- What are the points of interest in the app?
- Where do I wait for my ride?
- How do I know when my vehicle will arrive?
- How much does a ride cost?
- Can I bring my friends and family with me in a Birmingham On-Demand vehicle?
- What do Birmingham On-Demand vehicles look like?
- How do I know which car is mine?
- I don't have a smartphone. Can I still create an account?
- What is the ViaPass?
How do I know which car is mine?
When you book your vehicle, we'll list the information about the car coming to pick you up directly in the ride screen. This will include the license plate number as well as the make and model of the car.
When the vehicle is approaching, we'll send you a quick reminder text with the vehicle information (as well as the pick up spot details). Once the vehicle has arrived, you'll receive another text and a "Your Via is here" message in your app.
- How do I book a ride?
- What are the points of interest in the app?
- Where do I wait for my ride?
- How do I know when my vehicle will arrive?
- How much does a ride cost?
- Can I bring my friends and family with me in a Birmingham On-Demand vehicle?
- What do Birmingham On-Demand vehicles look like?
- How do I know which car is mine?
- I don't have a smartphone. Can I still create an account?
- What is the ViaPass?
How do I know which car is mine?
When you book your vehicle, we'll list the information about the car coming to pick you up directly in the ride screen. This will include the license plate number as well as the make and model of the car.
When the vehicle is approaching, we'll send you a quick reminder text with the vehicle information (as well as the pick up spot details). Once the vehicle has arrived, you'll receive another text and a "Your Via is here" message in your app.
