- How much do rides cost?
- How do I pay for my rides?
- Can I transfer?
- Doesn't FrontRunner cost more?
- What is a ViaPass?
- Why did I get charged a No Show fee?
- Why did I get charged a Cancelation fee?
- How can I setup or change my payment method?
- What is the process for getting my senior or ADA discount?
- How can I check how far away my driver is?
How can I check how far away my driver is?
If you don’t have the Via app and you book your vehicle over the phone, the booking agent will let you know your driver’s ETA once the ride is confirmed. If you can’t find your driver or want an updated ETA, give us a call at 385-217-8191 and we can help you get in touch with them.
If you have the Via app, once you’ve requested your ride, you’ll see an image of your vehicle and its current location in the app. The app will also let you know an estimate of how far away the car is from your pickup. You can always go back into the app to see an updated ETA.
- How much do rides cost?
- How do I pay for my rides?
- Can I transfer?
- Doesn't FrontRunner cost more?
- What is a ViaPass?
- Why did I get charged a No Show fee?
- Why did I get charged a Cancelation fee?
- How can I setup or change my payment method?
- What is the process for getting my senior or ADA discount?
- How can I check how far away my driver is?
How can I check how far away my driver is?
If you don’t have the Via app and you book your vehicle over the phone, the booking agent will let you know your driver’s ETA once the ride is confirmed. If you can’t find your driver or want an updated ETA, give us a call at 385-217-8191 and we can help you get in touch with them.
If you have the Via app, once you’ve requested your ride, you’ll see an image of your vehicle and its current location in the app. The app will also let you know an estimate of how far away the car is from your pickup. You can always go back into the app to see an updated ETA.
