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What can we help you with?

Is wheelchair service available?

Yes! If you require wheelchair service, follow these steps:

  • Go to your app menu.
  • Tap on your name to go to your Account Details.
  • Toggle on ‘Wheelchair accessibility.’ That way, Via will book you in a wheelchair accessible vehicle moving forward. You only need to do this once. 

If you’d prefer to request your rides over the phone, you can call us at (385) 217-8191 and let us know that you need a wheelchair accessible vehicle for all future ride bookings.

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About Via

Is wheelchair service available?

Yes! If you require wheelchair service, follow these steps:

  • Go to your app menu.
  • Tap on your name to go to your Account Details.
  • Toggle on ‘Wheelchair accessibility.’ That way, Via will book you in a wheelchair accessible vehicle moving forward. You only need to do this once. 

If you’d prefer to request your rides over the phone, you can call us at (385) 217-8191 and let us know that you need a wheelchair accessible vehicle for all future ride bookings.

WAVscreen.png

Was this article helpful?
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