Is wheelchair service available?
Yes! If you require wheelchair service, follow these steps:
- Go to your app menu.
- Tap on your name to go to your Account Details.
- Toggle on ‘Wheelchair accessibility.’ That way, Via will book you in a wheelchair accessible vehicle moving forward. You only need to do this once.
If you’d prefer to request your rides over the phone, you can call us at (385) 217-8191 and let us know that you need a wheelchair accessible vehicle for all future ride bookings.
About Via
- What is Via?
- Where does Via operate?
- When is Via’s service available?
- Who can use Via?
- Is wheelchair service available?
Is wheelchair service available?
Yes! If you require wheelchair service, follow these steps:
- Go to your app menu.
- Tap on your name to go to your Account Details.
- Toggle on ‘Wheelchair accessibility.’ That way, Via will book you in a wheelchair accessible vehicle moving forward. You only need to do this once.
If you’d prefer to request your rides over the phone, you can call us at (385) 217-8191 and let us know that you need a wheelchair accessible vehicle for all future ride bookings.
