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How do I retrieve something left in a Via?

We’ve all been there, and we feel for ya! As soon as you realize an item is missing, please let us know by emailing us at support-newmo@ridewithvia.com, and we’ll put you in touch with your driver to track it down! At the end of the day, unclaimed items will be returned to the Newton Senior Center, and you can contact them to locate your item. The Newton Senior Center’s lost and found policy will apply once returned.

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Common Questions

How do I retrieve something left in a Via?

We’ve all been there, and we feel for ya! As soon as you realize an item is missing, please let us know by emailing us at support-newmo@ridewithvia.com, and we’ll put you in touch with your driver to track it down! At the end of the day, unclaimed items will be returned to the Newton Senior Center, and you can contact them to locate your item. The Newton Senior Center’s lost and found policy will apply once returned.

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