- How do I book a ride?
- Where do I wait for my ride?
- How do I know when my Via will arrive?
- How much does a ride cost?
- What do NewMo vehicles look like?
- How do I know which car is mine?
- I don't have a smartphone. Can I still create an account?
- How do I cancel a ride?
- I am a wheelchair passenger. Do you have vehicles that can accommodate me?
- I used a voucher code to create an account and need to add more value!
How do I know which car is mine?
When you book your Via, we'll list the information about the car coming to pick you up directly in the ride screen. This will include the license plate number as well as the type of car.
When the Via-cle is approaching, we'll send you a quick reminder text with this information (as well as the pick up spot). Once the vehicle has arrived, you'll receive another text and a "Your Via is here" notice in your app.
- How do I book a ride?
- Where do I wait for my ride?
- How do I know when my Via will arrive?
- How much does a ride cost?
- What do NewMo vehicles look like?
- How do I know which car is mine?
- I don't have a smartphone. Can I still create an account?
- How do I cancel a ride?
- I am a wheelchair passenger. Do you have vehicles that can accommodate me?
- I used a voucher code to create an account and need to add more value!
How do I know which car is mine?
When you book your Via, we'll list the information about the car coming to pick you up directly in the ride screen. This will include the license plate number as well as the type of car.
When the Via-cle is approaching, we'll send you a quick reminder text with this information (as well as the pick up spot). Once the vehicle has arrived, you'll receive another text and a "Your Via is here" notice in your app.
