- How do I book a ride?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- How much does a ride cost?
- Can I request a specific time for my pick up?
- What do Via vehicles look like?
- How do I know which car is mine?
- How old do I have to be to use Via?
- I don't speak English. Is there someone I can talk to to call and book a ride or create my account?
- I don't have a smartphone. Can I still create an account?
How do I know when my Via will arrive?
After you set your Pickup and Drop-off in the app, we'll give you an estimated time until your Via arrives. When your car is 2 minutes away, we'll send you a text message to let you know that your ride is getting close. When your car arrives, we'll send you another text to let you know!
Riding With Via
- How do I book a ride?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- How much does a ride cost?
- Can I request a specific time for my pick up?
- What do Via vehicles look like?
- How do I know which car is mine?
- How old do I have to be to use Via?
- I don't speak English. Is there someone I can talk to to call and book a ride or create my account?
- I don't have a smartphone. Can I still create an account?
How do I know when my Via will arrive?
After you set your Pickup and Drop-off in the app, we'll give you an estimated time until your Via arrives. When your car is 2 minutes away, we'll send you a text message to let you know that your ride is getting close. When your car arrives, we'll send you another text to let you know!
