- How do I book a ride?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- How much does a ride cost?
- Can I request a specific time for my pick up?
- What do Via vehicles look like?
- How do I know which car is mine?
- How old do I have to be to use Via?
- I don't speak English. Is there someone I can talk to to call and book a ride or create my account?
- I don't have a smartphone. Can I still create an account?
How do I know which car is mine?
When you book your Via, we'll list the information about the car coming to pick you up directly in the ride screen. This will include the license plate number as well as the type of car.
When the Via-cle is approaching, we'll send you a quick reminder text with this information (as well as the pick up spot). Once the vehicle has arrived, you'll receive another text and a "Your Via is here" notice in your app.
- How do I book a ride?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- How much does a ride cost?
- Can I request a specific time for my pick up?
- What do Via vehicles look like?
- How do I know which car is mine?
- How old do I have to be to use Via?
- I don't speak English. Is there someone I can talk to to call and book a ride or create my account?
- I don't have a smartphone. Can I still create an account?
How do I know which car is mine?
When you book your Via, we'll list the information about the car coming to pick you up directly in the ride screen. This will include the license plate number as well as the type of car.
When the Via-cle is approaching, we'll send you a quick reminder text with this information (as well as the pick up spot). Once the vehicle has arrived, you'll receive another text and a "Your Via is here" notice in your app.
