- I am a wheelchair passenger. Do you have vehicles that can accommodate me?
- Can service animals or pets ride with me?
- The Four Rules of Via
- Can my child ride with Via?
- Can I smoke or use an electronic cigarette in my Via?
- Can I eat in the vehicle?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while in a Via?
- Zero Tolerance Policy
- Anti-Discrimination Policy
Does Via comply with an applicable payment card industry standard for processing my credit card information?
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
We use Braintree as our third party payment processor. Braintree is a Payment Card Industry Data Security Standard ("PCI DSS") compliant service provider. We do not store full payment card numbers and we process card information in compliance with PCI DSS as a merchant.
- I am a wheelchair passenger. Do you have vehicles that can accommodate me?
- Can service animals or pets ride with me?
- The Four Rules of Via
- Can my child ride with Via?
- Can I smoke or use an electronic cigarette in my Via?
- Can I eat in the vehicle?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while in a Via?
- Zero Tolerance Policy
- Anti-Discrimination Policy
Does Via comply with an applicable payment card industry standard for processing my credit card information?
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
We use Braintree as our third party payment processor. Braintree is a Payment Card Industry Data Security Standard ("PCI DSS") compliant service provider. We do not store full payment card numbers and we process card information in compliance with PCI DSS as a merchant.
