- How do I book a ride?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- How much does a ride cost?
- Can I request a specific time for my pickup?
- What do Via vehicles look like?
- How do I know which car is mine?
- How old do I have to be to use Via?
- I am a wheelchair passenger. Do you have vehicles that can accommodate me?
- Where can I enter my TAP card information?
How do I know when my Via will arrive?
After you set your pick up and drop off in the app, we'll give you an estimated time until your Via arrives. When your car is 2 minutes away, we'll send you a text message to let you know that your ride is getting close. When your car arrives, we'll send you another text to let you know!
Riding with Via
- How do I book a ride?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- How much does a ride cost?
- Can I request a specific time for my pickup?
- What do Via vehicles look like?
- How do I know which car is mine?
- How old do I have to be to use Via?
- I am a wheelchair passenger. Do you have vehicles that can accommodate me?
- Where can I enter my TAP card information?
How do I know when my Via will arrive?
After you set your pick up and drop off in the app, we'll give you an estimated time until your Via arrives. When your car is 2 minutes away, we'll send you a text message to let you know that your ride is getting close. When your car arrives, we'll send you another text to let you know!
