How do I create a Via account?
If this is your first time using the app, you'll need to press "Sign Me Up" and create an account before you can log in and book a ride.
Step One: Click on the "Sign Me Up" button in the home screen of the app.
Step Two: Enter the requested information on the first page of this screen. You can even add a photo if you like!
Step Three: Click Next to move to the second page. Select your billing method.
If you will be paying with ORCA, enter your 8 digit ORCA number to complete signup. Paying with ORCA lets you transfer fares between Via and buses or Link light rail. With this payment method, when the Via-cle picks you up, you will tap your ORCA in a mobile card reader.
If you will be paying with the Transit GO Ticket app, select that option as your payment method. In the Transit GO Ticket app, purchase a “bus” ticket; you will receive a fare transfer to Metro buses, but will need to purchase a separate ticket for Link light rail or other transit services. With this payment method, when the Via-cle picks you up, you will show the moving mobile ticket to your driver as proof of payment.
Once all of this is completed, press "Join" and you’ll be ready to ride!
How do I create a Via account?
If this is your first time using the app, you'll need to press "Sign Me Up" and create an account before you can log in and book a ride.
Step One: Click on the "Sign Me Up" button in the home screen of the app.
Step Two: Enter the requested information on the first page of this screen. You can even add a photo if you like!
Step Three: Click Next to move to the second page. Select your billing method.
If you will be paying with ORCA, enter your 8 digit ORCA number to complete signup. Paying with ORCA lets you transfer fares between Via and buses or Link light rail. With this payment method, when the Via-cle picks you up, you will tap your ORCA in a mobile card reader.
If you will be paying with the Transit GO Ticket app, select that option as your payment method. In the Transit GO Ticket app, purchase a “bus” ticket; you will receive a fare transfer to Metro buses, but will need to purchase a separate ticket for Link light rail or other transit services. With this payment method, when the Via-cle picks you up, you will show the moving mobile ticket to your driver as proof of payment.
Once all of this is completed, press "Join" and you’ll be ready to ride!
