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How do free ride credits work?

We are so glad to see that you've been enjoying our sweet, affordable Via rides!
We recently made some changes to the way Via Ride Credits are used, and you can now use up to $2 in free Ride Credit for each ride you take. If your ride costs more than $2, we will just deduct the $2 from your free Ride Credit and charge the remainder to your credit card or purchased Ride Credit on file.
These changes will impact the existing referral, promotional, or other complementary Ride Credits you have with Via. They are driven by a need to address misuse of our previous referral credit program and keep the rides affordable for all of our members.  We encourage you to take full advantage of your credits and hope you will continue to ride with us!

*Up to a maximum of $150 of Ride Credit per Via account at any given time.

**Terms of Use: The intended purpose of Via referral codes is to be shared with friends, family, and on personal social media networks only with individuals known personally to the referring rider. Posting referral codes on commercial websites or coupon aggregator websites, including (but not limited to) RetailMeNot, Born to Coupon and CouponMate is strictly prohibited and will result in referral credit being revoked at Via's discretion, and Via reserves the right to charge individuals for any rides paid for with referral credit obtained through the creation of new accounts created by that same individual. Using a Via referral code to refer new accounts created by one same individual is also strictly prohibited and will also result in referral credit being revoked at Via's discretion. Via reserves the right to prevent referrals from being completed, and to revoke any referral credit obtained, when the Via system determines that accounts are likely to have been created by the same individual (e.g. if the system identifies certain overlapping data/information between the accounts). In addition, Via reserves the right to revoke any referral credit likely to have been obtained for referrals of fraudulent accounts (including accounts set up with false personal or payment information), as determined by the Via system. Via reserves the right to change any codes which it determines have been compromised and remove individuals from its referral program at its discretion.  Via reserves the right to make systemwide changes to its referral and ride credit programs for any reason, including by altering the way in which any and all riders can earn or retain ride credits and the way in which ride credits can be redeemed.  Your continued use of the Via service means you accept any changes to Via's referral and/or ride credit programs.

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Getting Started

How do free ride credits work?

We are so glad to see that you've been enjoying our sweet, affordable Via rides!
We recently made some changes to the way Via Ride Credits are used, and you can now use up to $2 in free Ride Credit for each ride you take. If your ride costs more than $2, we will just deduct the $2 from your free Ride Credit and charge the remainder to your credit card or purchased Ride Credit on file.
These changes will impact the existing referral, promotional, or other complementary Ride Credits you have with Via. They are driven by a need to address misuse of our previous referral credit program and keep the rides affordable for all of our members.  We encourage you to take full advantage of your credits and hope you will continue to ride with us!

*Up to a maximum of $150 of Ride Credit per Via account at any given time.

**Terms of Use: The intended purpose of Via referral codes is to be shared with friends, family, and on personal social media networks only with individuals known personally to the referring rider. Posting referral codes on commercial websites or coupon aggregator websites, including (but not limited to) RetailMeNot, Born to Coupon and CouponMate is strictly prohibited and will result in referral credit being revoked at Via's discretion, and Via reserves the right to charge individuals for any rides paid for with referral credit obtained through the creation of new accounts created by that same individual. Using a Via referral code to refer new accounts created by one same individual is also strictly prohibited and will also result in referral credit being revoked at Via's discretion. Via reserves the right to prevent referrals from being completed, and to revoke any referral credit obtained, when the Via system determines that accounts are likely to have been created by the same individual (e.g. if the system identifies certain overlapping data/information between the accounts). In addition, Via reserves the right to revoke any referral credit likely to have been obtained for referrals of fraudulent accounts (including accounts set up with false personal or payment information), as determined by the Via system. Via reserves the right to change any codes which it determines have been compromised and remove individuals from its referral program at its discretion.  Via reserves the right to make systemwide changes to its referral and ride credit programs for any reason, including by altering the way in which any and all riders can earn or retain ride credits and the way in which ride credits can be redeemed.  Your continued use of the Via service means you accept any changes to Via's referral and/or ride credit programs.

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