Children under the age of 13 may only ride with Via when accompanied by a parent or guardian. Minors between the ages of 13 to 18 may have their own member accounts and ride with Via unaccompanied, but they must have consent from their parent or guardian.
Articles in this section
- How do I cancel a ride?
- How do I book a ride?
- Can I book a ride over the phone?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- How much does a ride cost?
- Can I request a specific time for my pickup?
- What do Via vehicles look like?
- How do I know which cars are mine?
- What is the ViaPass?