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Popular help topics: lost & found, billing issues, account access

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My driver was great! How do I let them know?
How do I retrieve something I left in a Via?
How do I reset my password?
I am not receiving my temporary password!
I had an issue with my ride. How can I let you know?
Why is my place pin in the middle of the ocean?
Can I change my destination once I'm in the car?
Why don't I always get picked up or dropped off exactly where I request?
Where do I see my past rides and purchases?
My driver left without me!

My driver was great! How do I let them know?

Our driver partners are the butter to our bread. Simply put, they’re the best! If you had a great experience with a driver, please let us know by filling out the feedback screen after your ride or by leaving a tip through the app.

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My driver was great! How do I let them know?
How do I retrieve something I left in a Via?
How do I reset my password?
I am not receiving my temporary password!
I had an issue with my ride. How can I let you know?
Why is my place pin in the middle of the ocean?
Can I change my destination once I'm in the car?
Why don't I always get picked up or dropped off exactly where I request?
Where do I see my past rides and purchases?
My driver left without me!

My driver was great! How do I let them know?

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My driver was great! How do I let them know?

My driver was great! How do I let them know?

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