Not to worry! Just contact our Live Support Team by replying to any text message you receive from us or calling us at 817-784-7382, and we'll adjust it for you right away. Keep in mind, this may impact the cost of your ride.
Articles in this section
- My driver was great! How do I let them know?
- How do I retrieve something I left in a Via?
- How do I reset my password?
- I am not receiving my temporary password!
- I had an issue with my ride. How can I let you know?
- Why is my place pin in the middle of the ocean?
- Can I change my destination once I'm in the car?
- Why don't I always get picked up or dropped off exactly where I request?
- Where do I see my past rides and purchases?
- My driver left without me!