
- Can service animals or pets ride with me?
- I am a wheelchair passenger. Do you have vehicles that can accommodate me?
- The Four Rules of Via
- Can my child ride with Via?
- Can I smoke or use an electronic cigarette in my Via?
- Can I eat in the vehicle?
- Can Via deliver a package for me?
- I was charged a cleaning fee - what is this?
- Zero Tolerance Policy
- Anti-Discrimination Policy
Can my child ride with Via?
Children are welcome in Via-cles! We strongly encourage all parents to bring a car seat or booster seat where appropriate. Please note that all children, regardless of age, must be marked as an additional passenger when booking your ride. This requirement is due to vehicle capacity restrictions based on number of passengers.
Please note, each rider must be at least 13 years old to ride alone in a Via.
Via Policies
- Can service animals or pets ride with me?
- I am a wheelchair passenger. Do you have vehicles that can accommodate me?
- The Four Rules of Via
- Can my child ride with Via?
- Can I smoke or use an electronic cigarette in my Via?
- Can I eat in the vehicle?
- Can Via deliver a package for me?
- I was charged a cleaning fee - what is this?
- Zero Tolerance Policy
- Anti-Discrimination Policy