- How do I book a ride?
- Can I book a ride over the phone?
- How much does a ride cost?
- How do I pay for a ride?
- What is the ViaPass?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- Can I request a specific time for my pickup?
- What do Via vehicles look like?
- How do I know which car is mine?
How do I know which car is mine?
When you book your Via, we'll list the information about the car coming to pick you up directly in the ride screen. This will include the license plate number, the sign number that the Via will be displaying, as well as the type of car.
When the Via-cle is approaching, we'll send you a quick reminder text with this information (as well as the pick up spot). Once the vehicle has arrived, you'll receive another text and a "Your Via is here" notice in your app.
Via Pro Tip: It's a crowded sea of Via-cles out there, so make sure you check that you're getting into the right car!
- How do I book a ride?
- Can I book a ride over the phone?
- How much does a ride cost?
- How do I pay for a ride?
- What is the ViaPass?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- Can I request a specific time for my pickup?
- What do Via vehicles look like?
- How do I know which car is mine?
How do I know which car is mine?
When you book your Via, we'll list the information about the car coming to pick you up directly in the ride screen. This will include the license plate number, the sign number that the Via will be displaying, as well as the type of car.
When the Via-cle is approaching, we'll send you a quick reminder text with this information (as well as the pick up spot). Once the vehicle has arrived, you'll receive another text and a "Your Via is here" notice in your app.
Via Pro Tip: It's a crowded sea of Via-cles out there, so make sure you check that you're getting into the right car!
