Our drivers work hard to maintain their vehicles and take pride in their cleanliness. A cleaning fee for damage to the interior or exterior of the vehicle incurred as a result of events such as vomiting or pet accidents may be assessed and charged when applicable. In most cases, this fee will be $100 – $200, but the exact amount will depend on the extent of the damage. Via will always notify members when such a charge is necessary.
Articles in this section
- Can I ride with my pet?
- The Four Rules of Via
- Can my child ride with Via?
- Can I smoke or use an electronic cigarette in my Via?
- Can I eat in the Via-cle?
- Can Via deliver a package for me?
- I was charged a cleaning fee - what is this?
- Can I use my phone while in a Via?
- Can I bring luggage/personal items in my Via?
- Can I book the entire Via to myself?