How do I create an account?
If this is your first time using the app, you'll need to press "Sign Me Up" and create an account before you can log in and book a ride.
Step One: Click on the "Sign Me Up" button in the home screen of the app.
Step Two: Enter the requested information on the first page of this screen. You can even add a photo if you like!
Step Three: Click Next to move to the second page. Input your credit card number, followed by the expiration date, the security code, and the billing zip code. If you were referred by a friend, you can enter their personal promo code into the "Promo code" box.
Once all of this is completed, press "Join" and you’ll be ready to ride!
- How do I get the Via app?
- How do I create an account?
- How do referrals and ride credits work?
- Why does Via need my credit card number?
- Which commuter benefits cards can I use to pay for Via?
- How do I pay for Via with my commuter benefits debit card?
- I haven't taken a Via yet - why was I charged?
How do I create an account?
If this is your first time using the app, you'll need to press "Sign Me Up" and create an account before you can log in and book a ride.
Step One: Click on the "Sign Me Up" button in the home screen of the app.
Step Two: Enter the requested information on the first page of this screen. You can even add a photo if you like!
Step Three: Click Next to move to the second page. Input your credit card number, followed by the expiration date, the security code, and the billing zip code. If you were referred by a friend, you can enter their personal promo code into the "Promo code" box.
Once all of this is completed, press "Join" and you’ll be ready to ride!
