Not to worry! Just send a quick text to our Live Support Team by replying to any text message you receive from us, and we'll adjust it for you right away. Keep in mind, this may impact the cost of your ride.
Articles in this section
- My driver was great! How do I thank them?
- How do I retrieve something I left in a Via?
- Can I change my destination once I'm in the car?
- Why is my place pin in the middle of the ocean?
- Why didn't I receive my referral credit yet?
- How do I reset my password?
- I'm not receiving my temporary password!
- I had an issue with my ride. How can I let you know?
- Where can I see my past rides and purchases?
- Why don't I always get picked up and dropped off exactly where I request?