
- Can service animals or pets ride with me?
- The Four Rules of Via
- Can my child ride with Via?
- Can I smoke or use an electronic cigarette in my Via?
- Can I eat in the Via-cle?
- Can Via deliver a package for me?
- I was charged a cleaning fee - what is this?
- Can I use my phone while in a Via?
- Zero Tolerance Policy
- California Anti-Discrimination and Sexual Harassment Policy
The Four Rules of Via
Since Via is a shared service we ask all members to obey our Four Simple Rules.
Be ready and waiting
Get to your pickup corner before your Via-cle arrives.

Avoid phone calls
Limit phone calls to emergencies or quick logistics during shared rides.

Don't eat or drink
Help us keep the Via-cles clean.

Be Considerate
Treat your fellow members and drivers with respect.
Via Policies
- Can service animals or pets ride with me?
- The Four Rules of Via
- Can my child ride with Via?
- Can I smoke or use an electronic cigarette in my Via?
- Can I eat in the Via-cle?
- Can Via deliver a package for me?
- I was charged a cleaning fee - what is this?
- Can I use my phone while in a Via?
- Zero Tolerance Policy
- California Anti-Discrimination and Sexual Harassment Policy
The Four Rules of Via
Since Via is a shared service we ask all members to obey our Four Simple Rules.
Be ready and waiting
Get to your pickup corner before your Via-cle arrives.

Avoid phone calls
Limit phone calls to emergencies or quick logistics during shared rides.

Don't eat or drink
Help us keep the Via-cles clean.

Be Considerate
Treat your fellow members and drivers with respect.