We’ve all been there, and we feel for ya! As soon as you realize an item is missing, please let us know by e-mailing Via Support and we’ll put you in touch with your driver to track it down.
Articles in this section
- My driver was great! How can I thank them?
- How do I retrieve something I left in a Via?
- How do I reset my password?
- I'm not receiving my temporary password.
- I had an issue with a ride. how do I let you know?
- Why is my place pin in the middle of the ocean?
- Can I change my destination once I'm in the car?
- Why didn't I receive my referral credit yet?
- Why don't I always get picked up and dropped off exactly whereI request?
- Where can I see my past rides and purchases?